Technology & integration
Care management tools, AI-assisted monitoring, nurse call, staff devices and building systems all rely on the network underneath them. We design that network around their requirements and work through the technical detail with each supplier.
What each system needs
A network that's fine for guest WiFi can still fail a monitoring sensor in a resident's room. We plan for each type of system explicitly.
Example architecture
Choose a component to see where it sits, the route it takes to the internet, and what matters technically and operationally.
Every home is specified individually. Not every installation includes every system or feature shown here.
Primary WAN
The main connection to the internet, usually a leased line or full-fibre broadband.
Secondary WAN · optional
A second connection on a different physical path, used if the fibre fails.
Edge
Connects the building to the internet and enforces the security rules between networks.
Core
The comms room switching, with fibre links out to cabinets on each floor or wing.
Segmentation
Separate logical networks for each category of device, sharing the same physical cabling.
Care segment
Digital care planning and records, such as Person Centred Software, used on devices throughout the home.
Monitoring segment
Sensor-based monitoring in residents' rooms, such as the systems used in LNT care homes.
Staff segment
Tablets, handsets and phones carried around the building all day.
Nurse-call segment
Call and alert systems where a dropped connection isn't acceptable.
Resident & guest segments
Everyday connectivity for residents' video calls, streaming and visitors' devices.
Building segment
Cameras, access control, door entry and building management.
Our role
Care technology projects go wrong when everyone assumes the network is someone else's problem. We're explicit about where our responsibility starts and ends.
The network itself is delivered through our installation service and looked after through managed WiFi and support.
We don't supply, configure, certify or take clinical responsibility for third-party care software.
Experience
We have experience supporting the connectivity for a range of care technology systems, including:
Sensor-based monitoring in residents' rooms, used in LNT care homes on the networks we install, which depends on dependable coverage in every bedroom.
Digital care records used on staff devices throughout the home, which need reliable coverage and roaming wherever care is recorded.
Nurse call, access control, CCTV and building systems from a range of manufacturers.
Names are listed to describe experience and do not imply a formal partnership or endorsement.
How we work with suppliers
We get the supplier's network requirements in writing — coverage, bandwidth, ports, services and how devices connect.
We design the network segment and rules for the system and configure them before devices arrive.
We test connectivity with the supplier on site before the system goes live.
If problems arise later, we investigate the network side and work with the supplier to resolve them.
Case study · New build
LNT homes use sensor-based monitoring in residents' rooms, running on the network we install, so in-room coverage is planned room by room.
Questions
Each system has its own needs. Monitoring sensors need dependable coverage inside residents' rooms, care-record apps need staff devices that roam cleanly between access points, nurse-call integrations may need priority and specific network settings, and most systems send data to a cloud service. We gather each supplier's network requirements, give their devices a secured network segment with only the access they need, and test connectivity with the supplier before go-live. The supplier remains responsible for its own system.
No. The software supplier remains responsible for their system, its configuration and any clinical use. We provide and support the network it runs on, and work with the supplier's technical team to make sure our network meets their requirements.
Their network requirements — coverage and bandwidth per room or device, any ports, addresses or services that must be reachable, how devices connect and authenticate, and whether anything needs priority. We then design and configure the network to suit, and test it with them.
Yes. We can usually establish whether the problem is in the network — coverage, roaming, configuration or the internet connection — and fix it, or give the supplier clear evidence if it isn't.
Bring us in early and we'll make sure the network is ready before the devices arrive.
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