Service

WiFi surveys and network design for care homes.

Every good network starts with an accurate picture of the building and how it will be used. We measure rather than guess — whether we're diagnosing an existing home or designing a new one from the drawings.

Wireless access point, patch panel and building systems in a care home comms cupboard

Three kinds of survey

The right survey for where the building is.

Design survey

For new builds and extensions. We plan access point positions, cabling and switching from the drawings, accounting for wall construction, room layouts and expected device numbers.

Diagnostic survey

For existing homes with problems. We measure coverage and performance on site, review the network configuration and comms room, and identify the causes of dropouts and dead spots.

Validation survey

After installation or an upgrade. We confirm that coverage, roaming and failover meet the design before handover, so the operator starts from a known-good network.

What we look at

More than signal strength.

Most care home WiFi problems aren't caused by weak signal alone. A useful survey looks at the whole chain, from the incoming line to the device in a resident's room.

  • Coverage in bedrooms, corridors, lounges, staff areas and outdoor spaces
  • Capacity — how many devices each access point is carrying, and when
  • Interference from neighbouring networks and building materials
  • Roaming — whether devices hand over cleanly as staff move around
  • Switching, PoE capacity and the condition of the comms room
  • How the network is segmented and secured
  • The internet connection, and whether there's a backup
  • Documentation — or the lack of it

Network design

A design built around how a care home actually works.

The output is a network specification that a contractor can build and an operator can live with.

Wireless

Access point numbers and positions for coverage and capacity, placed so they work architecturally as well as technically in residents' rooms and communal spaces.

Segmentation & security

Separate networks for care and operations, staff, residents, guests, building systems, security and voice — each with its own priority and access rules.

Switching & backbone

Core and edge switching, PoE budgets sized for the device count, and a fibre backbone between floors or wings where needed.

Internet resilience

Fibre as the primary supply. Where the site and budget suit, a Starlink or 5G backup with automatic failover keeps essential services connected if the line goes down.

What you receive

A clear report, not a sales pitch.

  • Summary of findings in plain English
  • The causes behind the problems you're seeing
  • What to keep, reconfigure or replace — and why
  • Coverage heatmaps as part of the initial design
  • A site test after installation to confirm coverage
  • Recommended design and equipment
  • Options for phasing the work
Predicted 5 GHz WiFi coverage heatmap across the first floor of a care home, with twelve planned access point positions
From the predictive coverage plan for Otwell Grove, a new care home in Bicester: estimated 5 GHz signal across the first floor from 12 planned UniFi U7 Pro XG access points (FF 01–12). Green shows the strongest signal.

Case study · Existing homes

Roche Care Homes

Every home was surveyed before anything was specified, so the design reflected what was already there and what each building needed.

Homes
Multiple operational sites
Access points
14, cloud-managed
Support
12-month on-site warranty
Read the Roche Care Homes case study

Questions

Survey and design questions

Why is professional WiFi design important in a care home?

Care homes combine many small rooms and heavy fire doors with a large, growing number of devices and systems that can't afford to drop out. Designing access point positions, capacity and roaming from measurements, rather than adding access points until the complaints stop, gives reliable coverage in residents' rooms, avoids paying for equipment in the wrong places, and leaves a documented network that others can support.

What is a care home WiFi survey?

A structured assessment of how the wireless network actually performs in the building — signal coverage, capacity, interference and how devices move between access points — combined with a review of the switching, cabling, comms room and internet connection behind it.

Do you need to visit to design a new-build network?

Not at the start. For a new build we design from the drawings and agree the specification with the design team. We then validate coverage on site once the building is complete.

Will the survey tell us what to replace?

Yes. The report separates what can stay, what should be reconfigured and what genuinely needs replacing, with the reasons for each, so you can make an informed decision.

Start with a survey.

Whether the home is open or still on the drawing board, an accurate survey is the quickest way to the right network.